Our experience within this sector includes:
advice to a government agency whose initiatives risked being linked to bad practice by investigative journalists
advice to a major government department on the launch of a flagship policy that had considerable risks relating to IT failure, payment delay and fraud
working with a government regulator to improve stakeholder communication from partnership organisations in the event of a growing political or media issue
Everyone is a customer of, and shareholder in, the public sector. Change, whether good or bad, will inevitably prompt scrutiny amongst this wide stakeholder group.
From the scrapping of the child benefit payment system in 2002, to problems with the launch of the tax credit system in 2003 and the ongoing controversy over the introduction of ID cards, flagship projects undertaken by government develop against the backdrop of a watchful political and media environment.
This level of interest brings with it a unique set of reputation risks both to the department leading the project and any private sector partners involved. As the leading specialist issues and crisis management consultancy, Regester Larkin has extensive experience of helping organisations manage these risks. We can work with you throughout the lifespan of the project, providing advice and support from inception to implementation and beyond.
To understand how Regester Larkin can help, please contact Claire Snowdon on +44 (0) 20 7029 3980 or via email at claire.snowdon@regesterlarkin.com
"RL have the skills and understanding to plan realistic exercises and issues management workshops that not only test an organisation's responsiveness to relevant issues but also to build operational preparedness to deal with them."
Qualifications and Curriculum Authority (QCA)
