• Services
• RL Analysis
• Risk identification and analysis
• Reputation risk
  audits
• Issues and crisis systems audits and analysis
• Post issue and crisis audits
• RL Consulting
• RL Training

A crisis or issue is a threat to reputation, but also an opportunity to learn and improve. Regester Larkin's post issue and crisis audits offer a structured process for capturing and sharing lessons, and for ensuring improvements are made for the future.

The first thing most people want to do when an issue or crisis starts to subside is to 'get back to the day job'. It may have been an unwelcome distraction, but the issue or crisis will also have presented a powerful opportunity for an organisation to learn and change.

Learning and changing takes time, so Regester Larkin has introduced a structured audit which analyses both the internal response to the issue or crisis and, where appropriate, external stakeholders' perceptions.

Information and key lessons are gathered through interviews or facilitated group discussions and external research is used to measure and analyse perceptions and results. A report can be produced in various formats, including recommendations for improvements to your crisis management systems.

To ensure the independence of the audit, we never involve members of the Regester Larkin team who may have been assisting with the issue or crisis response.